Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Effective Date: January 2025

Quick Summary for Students & Parents

What Information We Collect

• Your name, email, phone number, age, and class level
• Your login details (username and password)
• Your learning activity (lessons taken, scores, and progress)
• Payment information (handled securely by trusted providers)
• Device details (browser, phone type, and IP address)

Why We Collect It

✔️ Create and manage your account
✔️ Provide lessons, quizzes, and progress tracking
✔️ Improve our learning services
✔️ Process payments safely
✔️ Send updates or support messages

🔒 Children's Privacy

Children under 13 must use the platform with a parent, guardian, or school's supervision. We only collect what is necessary for learning.

Parents/guardians can review or delete their child's data anytime by emailing us.

Detailed Privacy Policy

1. Information We Collect

Profile data: name, email address, phone number, school/class level, and age.

Account data: username, password, and preferences.

Learning data: lessons viewed, assessments, test scores, and progress reports.

Payment information: billing details (processed securely via third-party payment providers).

Technical information: device type, browser, IP address, and usage statistics.

2. How We Use Your Information

We use your information only for purposes such as:

• Registering and managing your account
• Providing access to courses and learning features
• Tracking your learning progress and improving our services
• Processing secure payments and subscriptions
• Communicating with you about updates, support, or offers
• Ensuring compliance with applicable laws and protecting against fraud

3. Data Security

We apply reasonable technical and organizational measures (such as encryption, access controls, and secure servers) to protect your personal information.

Important: We cannot guarantee absolute security, and you should keep your login details confidential.

Your Rights & Choices

Request access to your personal data

Request correction of inaccurate information

Request deletion of your personal data

Withdraw consent for marketing communications

Sharing Your Information

We do not sell your personal information.

We may share your data only with:

• Service providers (e.g., payment processors, hosting providers) who support our services
• Regulators or authorities if required by law or to protect the rights and safety of users

Questions About Privacy?

If you have questions or concerns about this Privacy Policy, please contact us:

support@iklass.africa